Q:How can i pick my order?
A: Send a mail to us with the following information:
* Product Id of products.
* Quantity & Size that you want
* Your shipping address(Include Name,Country,City,Address,zipcode,telephonen)
Q:Once we place an order with you,what is your time frame on shipping the order out and receiving it?
A:1)if we receive order in the morning,we can get ready to send in the afternoon,and will send out as soon as we confirm payment.2)if we receive order in the afternoon or night,we can get it ready to send next day,and will send out as soon as we confirm payment,it usually takes 4-6 days to receive.however,there is still unlikely exceptions that we may lack of goods,which leads to late delivery.if such kinds of situation happens,we will inform you at once and arrange to deliver as soon as possible.
Q:Can I order sample products?
A:yes,you can do.add 10usd for our the price!
Q:can i mix any styles&sizes for my order?
1)yes,you can mix any product for more 150usd.
2) We will confirm your orders first and let you know What have stock.
3) After you paid,We also will send out your orders in 24hours.And give you tracking number at that time.
Q: When should I remit the payable amount? Shall I wait for your confirmation of order?
A: You can remit after we confirmed of your order and reply you of the total payable amount including delivery freight. We'll count the freight cost according the price list of the express Co.. And then deliver the goods as soon as we confirm of your payment. Your order could be kept for only two days, because the quantity of these goods are not offered unlimited,and the hot products may be sold out quickly.
Q: Are the pictures on the website your real products? But some of them are not marked of the size.
A: We can assure that the pictures on our website are took of the real products. Regarding the size, we can't promise to mark them one by one. However,we can assure that the sizes are the same as the original ones.
Q: Our company is a store on the web. Can we use your pictures?
A: All the pictures are took of our products, which are offered without logo to our customers to help them promote their marketing. Any company that use our pictures without permission will be sued.
Q: Are we able to have items dropped shipped if we made a sale of a item we did not have in our inventory and did not want to stock?
A: We do drop-ship. We can send order directly to your customer, and won’t leave any of our information.
